Extending you maximum flexibility
with how you want to spend an NDIS budget, we can
offer you the freedom to choose who comes to care
for you or your loved one.
What we offer you at The Good Companion Australia is
a peace of mind, knowing that you will always have
a known care worker attending. Budgets are important
and we are focused on maximizing your money’s
How are services priced?
TGCA staff are remunerated at or above
Award rates for the sector. There are other ongoing
fees. What you get is what you pay for. When you,
your Service Coordinator or Plan Manager engage
The Good Companion Australia, you can expect to tap into Case Mangers
and Care Coordinators who are accountable to deliver
coherent support and achieve agreed outcomes.
While Self Managing provide you with control over
how your NDIS funding is spent, you can count
on The Good Companion Australia to not only deliver support and care
services, but to monitor outcomes, identify opportunities
and communicate with all relevant stakeholders.
"As a single Mum
with an autistic child it can be draining. I self
manage my son’s NDIS package and was given
funding for me to have a break.
As most parents will know this is a hard thing
to let your child go out with a stranger, but
The Good Companion Australia made me feel comfortable and confident
that my son will be in good hands.
We met with the carer the week
before the service was scheduled in which put
my mind at ease him and Berry got along famously
so I knew he was in good hands.
The day came for the carer to
assist Barry and it ran perfectly and I couldn’t
be more grateful for the break I can now go to
the gym or get my hair done and not have to worry."
The Good Companion Australia disability support focuses on the
ability, strengths and diversity of individuals living with
a disability. We strive to prioritise your needs, seeking
to give you and your family maximum support.
The Good Companion Australia disability support can support your Plan Manager
or Care Coordinator by delivering services to you aimed at
developing skills, building community connections and accessing
key services enabling you to sustain the best living goals
possible. The Good Companion Australia Disability Support services range from
in-home care to outings and community integration. For further
information, consider accessing - NDIS guide to: Self
Management which can be downloaded from - https://www.ndis.gov.au/participants/using-your-plan/self-management
"A previous agency cost
me my job, it's not easy getting employment with a disability,
so I needed them to be there for me but they weren't"
We hear stories like this all the time, and
it breaks our heart. Agencies like ours need to exist to support
clients in the dreams, goals and ambitions they still have
for their lives. It's a privilege, not just a job, and one
we take very seriously.
The sad truth is that this wasn't Costa's
only negative experience with an agency - before he found
TGCA he'd been let down by at least 3. Carers that would show
up late or not at all, carers who have little or no experience,
or even having carers he didn't know turning up to replace
Costa's story isn't unique, if you or someone
you love has been with an agency you've probably got horror
stories like this of your own. At TGCA we choose, deliberately,
to do things differently - to create a culture that promotes
you, as the client, to be our highest priority. We listen
to what your story is, where you've come from and where you'd
still like to go, and we work with you to create a plan that
helps you build on those dreams.
Our staff have been fortunate enough to share
several great years with Costa and his children. We've watched
them grow up before our eyes, enjoyed holidays, trips interstate
for the football, dinner out restaurants and even helped plan
for things like birthdays and Christmas.
"We're like family" Costa tells
us. And that's just about the greatest feedback any agency
can have. So if you need an agency that is really here for
you - it's time to give TGCA a call.
Our daily living supports are
flexible and customised to your own needs, goals and outcomes.
The outcomes that our staff can support include:
access Community, Social
And Recreational Activities
assistance with self
assistance with Personal
in Home respite care
support getting ready for
to get out and about
in the community
someone to do household
someone to help with food
preparation and meals
support with health and fitness
assistance getting to appointments
and many more
Our care support staff focus
on Providing high-quality, individualised support to you in
both your home and community.
"Called The Good Companion Australia around
6 months ago and spoke to Service Coordinator was very
pleasant and lovely to speak with after speaking with
her it came to my attention that I could not use her
services as I was NDIA managed which meant that I could
only use providers that the NDIA had approved.
We had been trying to use the NDIA
providers but found that they were so unreliable, and
my son wasn’t getting the care that he so needed.
Belinda suggested that when my son’s plan came
up for review that I self manage or plan manage his
funds not through the NDIA as I would have more flexibility
with the service providers that I can use.
I couldn’t wait another 6 months
for his review so I decided to ask for an early review
with the NDIS 3 months later I was approved to self
manage my son’s funds, I called the Service Coordinator
and she came out that week to discuss the services that
I wanted for my son. The very next day after meeting
with the Coordinator, services had commenced and I couldn’t
be happier with not only the care companion but with
the advice and swiftness of being set up with service."
TGCA DISABILITY SUPPORT WORKERS
With a can-do attitude.
Hi I’m John,
I am a kindhearted person & believe everyone
should be treated with respect & dignity.
Even with 8 years experience in Disability I learn
something new everyday.
Hi I’m Martynna,
I'm from the UK & moved to Australia when
I was 13. I love to read and take photos. I have
worked in Disability for the last 8 years. I like
to think I go the extra mile to help people that
I’m caring for.
Hi I’m Aisja,
I am studying Occupational Therapy. Witnessing
individuals that I work with achieve their goals
& thrive from our interactions inspires me
to become the best in my field.
Hi I’m Sai,
I like watching rugby league, I have working in
Disability for 5 years, I'm very patient and caring
person. I am originally from Queensland &
have been in Victoria for 1.5 years now.
Stretch you NDIS budget further
How does this work?
During your NDIS planning meeting you
will be asked how you wish to manage your plan once
it is signed off. There are three different ways that
your plan can be managed and it’s important to
know the difference between the three so that you can
choose the option that best suits you and your family’s
needs and capabilities.
The three options are
Agency (NDIA) managed
You can also use a combination of the three.
For example, you could choose to have your Improved Daily
Living supports agency managed, which would allow therapy
providers to claim directly to the NDIA for their services
while self-managing the Core supports or consumables budget
could give you flexibility of choice and control over how
much you spend for items.
Looking at the three
options from a payment perspective:
With a self-managed plan, you pay your support
providers directly and apply for reimbursement
from the NDIS. You are solely responsible for
all the administration associated with your plan
and liaison with providers etc.
If you appoint a plan manager they will look
after the financial and administrative elements
of the plan for you. The NDIA will pay your plan
manager who will then pay your providers for you.
If you choose NDIA management they will pay your
The benefits of self-management are that you
have Control, independence and flexibility in
arranging and paying for your supports.
You can choose what supports
you purchase in line with what’s included
in your plan and who provides these supports.
The provider does not have to be NDIA registered
so you will have a much wider choice of who
you can work with and you’ll also have
the capacity to employ or contract staff directly
or have someone employ staff on your behalf.
As you’re in control
of your budget you can negotiate costs of your
supports to get best value for money –
possibly stretching your funds further.
You are also not bound by the
price guide limits, so if you do wish to pay
more than the agency stated amount for a piece
of equipment you are free to do so.
Along with the freedom and
flexibility afforded by self-management you
also have a number of responsibilities that
you do not have with the other two options.
PLAN MANAGEMENT PROVIDER
If you choose the plan management option, a
plan manager will be funded in your plan and
they must be a registered NDIS provider.
With a plan manager you will
have the same flexibility of service provider
choice for your plan supports as self-management
(i.e. they do not have to be NDIS registered)
with the only key difference being that plan-managed
supports cannot be paid at a rate higher than
the NDIS price guide. They can, of course, negotiate
on your behalf to pay a lower price to maximise
The key benefits of using a
plan manager is that they will take care of
all the finance and administration part of your
plan for you such as paying your providers for
the supports you purchase, tracking your spending,
taking care of financial reporting and they
can also help you choose your providers.